Grant’s direct answer

HomeBase generally keeps email and the core apartment-search communication centered on the graduate, even when parents are highly involved. Parents can participate through the welcome call and shared messaging when helpful, but directing the main search information to the graduate reinforces that this is their first professional relocation and home. The exact family arrangement can vary, especially when a parent is a guarantor or paying, but Grant’s default is to keep the graduate actively engaged rather than allowing the process to become a parent-run apartment search.

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