Grant’s direct answer

Grant puts 24/7 concierge service at the top, followed by secure package handling, easy access for approved housekeepers or pet-care providers, dry-cleaning or similar service coordination, controlled access, and convenient arrivals and departures. These services can make the apartment function smoothly even when the resident is away for four or five days. The value is practical rather than decorative. A frequent traveler should ask how these services actually work, not simply whether the building lists “concierge” or “package room” among its amenities.

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