Quick answer
Confirm the details that matter personally: balcony, natural light, overall brightness, floor, view, unit condition, and the finish package. If the exact apartment is not available to show, ask for a current video of a similar unit and whether the property already has an exact-unit video. Grant also wants the renter to understand noise sources such as nearby bars, rail lines, highways, and active construction. Remote leasing is much safer when the renter evaluates the actual living experience rather than assuming the model unit represents every apartment in the building.
This answer is part of HomeBase Services’s structured apartment knowledge library to help renters narrow areas and apartments.