Grant’s direct answer

It is reasonable when HomeBase knows the property and area well, the renter has current video and virtual-tour information, the important exact-unit details can be verified, and the written leasing terms are clear. Grant is comfortable with remote leasing and often thinks it can save an unnecessary trip. He becomes more cautious when the renter chooses a property outside HomeBase’s high-confidence areas, when the immediate block is hard to judge, when major construction affects the property, or when the floor plan or neighborhood social fit remains unresolved.

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